Reykjavik Fibre Network (RFN) is now a 100% pure gigabit fibre-to-the-home network reaching over 70% of homes in Iceland and the entire Capital area. Just two years ago RFN announced their gigabit plans, with goals to provide all homes passed with symmetric 1,000 megabit per second connections. Thanks to the award-winning process Single Setup and strong partners like Cisco RFN has reached this milestone early this year.
One, not two installations
To accomplish this incredibly fast roll-out, RFN designed an award-winning process for installations, supported by apps and new web services. The Single Setup is a customer-centric process driven by new technology to streamline customer onboarding and upgrades to one gigabit. Customers are able to watch their order status and our installation teams have access to all the tools needed to connect a new home or upgrade to one gigabit speed. Single Setup has increased customer satisfaction and decreased lead time.
“Cisco and Reykjavik Fibre Network have worked closely together since the start of the RFN open access network initiative in 2005. In December 2015 we signed a new Memorandum of Understanding to further solidify the long standing partnership between Cisco and Reykjavik Fibre Network,” says Trine Stroemsnes, Interim Managing Director for Cisco Norway and Iceland. “Since then RFN has continued to showcase their leadership in the FTTH market by finishing the rollout of fiber in the Icelandic capital region and moving all their customers to a symmetric one-gigabit connection. We are proud to have worked closely with Reykjavik Fibre Network by providing them with Cisco solutions to facilitate this milestone.“
Why one gigabit?
“One gigabit is not a future proofing connection, it is needed right now to power smart communities and homes. “Good enough” isn’t good enough. “Good enough” will not drive growth or make space for new ideas.” say Erling Gudmundsson, CEO of RFN. “Higher speeds are needed to drive the future. We can see the result from our efforts. Iceland is the second fastest country according to Speedtest.net in 2018 , first place in United Nations ICT development index and number 24 in the Global Competitiveness Report jumping up four places due to ICT adoption (where Iceland is number seven) and macro-economic stability (where Iceland is number one). We are proud to be a part of these achievements.”